To know Policy details through IVRS, simply dial 1251 available 24×7 in the following cities
Asansol
Allahabad
Aurangabad
Bareilly
Coimbatore | Dharwad
Gorakhpur
Gwalior
Hazaribagh
Jodhpur
Jammu | Kozhikode
Kota
Kolhapur
Meerut
Mysore
Nashik | Patna
Pondicherry
Rajkot
Ranchi
Salem
Surat | Shillong
Shimla
Thanjavur
Vadodara
Varanasi |
For making local call from any MTNL or BSNL number simply dial 1251 and for other than local users IVRS can be accessed by dialing the city STD code of the IVRS center followed by 1251.
For complaints/grievances regarding your policy/ies, please contact our Manager CRM ( Grievance Redressal Officer) on the Telephone Numbers given below, during normal working hours.
| ZONAL OFFICE | DIVISION OFFICE | PHONE NO. |
|
| CENTRAL | BHOPAL | 0755-2676254 |
| CENTRAL | BILASPUR | 07752-2203732 |
| CENTRAL | GWALIOR | 0751-2448606 |
| CENTRAL | INDORE | 0731-2523513 |
| CENTRAL | JABALPUR | 0761-2671079 |
| CENTRAL | RAIPUR | 0771-2583062 |
| CENTRAL | SATNA | 07672-228100 |
| CENTRAL | SHAHDOL | 07652-248469 |
| |
|
| EAST CENTRAL | Begusarai | 0624-3245265 |
| EAST CENTRAL | Berhampur | 0680-2296390 |
| EAST CENTRAL | Bhagalpur | 06412-2322016 |
| EAST CENTRAL | Bhubaneswar | 0674-2303140 |
| EAST CENTRAL | Cuttack | 0671-2307857 |
| EAST CENTRAL | Hazaribagh | 06546-272611 |
| EAST CENTRAL | Jamshedpur | 0657-2320564 |
| EAST CENTRAL | Muzaffarpur | 0621-223904 |
| EAST CENTRAL | Patna | 0612-2204067 |
| EAST CENTRAL | Sambalpur | 0663-2541388 |
| |
|
| EASTERN | Asansol | 0341-2256012 |
| EASTERN | Bongaigaon | 03664-228281 |
| EASTERN | Guwahati | 0361-2638404 |
| EASTERN | Howrah | 033-22434614 |
| EASTERN | Jalpaiguri | 03561-255443 |
| EASTERN | Jorhat | 0376-2361613 |
| EASTERN | Kharagpur | 03222-253302 |
| EASTERN | KMDO-I | 033-22126122 |
| EASTERN | KMDO-II | 033-23970025 |
| EASTERN | KSDO | 033-23342708 |
| EASTERN | Silchar | 03842-241716 |
| |
|
| NORTH CENTRAL | Agra | 0562-2525972 |
| NORTH CENTRAL | Aligarh | 0571-2420066 |
| NORTH CENTRAL | Allahabad | 0532-2401854 |
| NORTH CENTRAL | Bareilly | 0581-2301712 |
| NORTH CENTRAL | Dehradun | 0135-2668231 |
| NORTH CENTRAL | Faizabad | 05278-244261 |
| NORTH CENTRAL | Gorakhpur | 0551-2230322 |
| NORTH CENTRAL | Haldwani | 05946-267886 |
| NORTH CENTRAL | Kanpur | 0512-2368546 |
| NORTH CENTRAL | Lucknow | 0522-2624214 |
| NORTH CENTRAL | Meerut | 0121-2671201 |
| NORTH CENTRAL | Varanasi | 0542 2454420 |
| |
|
| NORTHERN | AJMER | 0145-2661878 |
| NORTHERN | AMRITSAR | 0183-2556658 |
| NORTHERN | BIKANER | 0151-2225920 |
| NORTHERN | CHANDIGARH | 0172-2784620 |
| NORTHERN | DELHI-I | 011-28844132 |
| NORTHERN | DELHI-II | 011-28822223 |
| NORTHERN | DELHI-III | 011-28855115 |
| NORTHERN | JAIPUR-2 | 0141-2713708 |
| NORTHERN | JAIPUR-I | 0141-2745834 |
| NORTHERN | JALANDHAR | 0181-2459826 |
| NORTHERN | JODHPUR | 0291-2657849 |
| NORTHERN | KARNAL | 0184-2266580 |
| NORTHERN | LUDHIANA | 0161-2521838 |
| NORTHERN | ROHTAK | 1262-228328 |
| NORTHERN | SHIMLA | 0177-2629212 |
| NORTHERN | SRINAGAR | 0191-2475839 |
| NORTHERN | UDAIPUR | 0294-2488581 |
| |
|
| SOUTH CENTRAL | BANGALORE I | 080-22966515 |
| SOUTH CENTRAL | BANGALORE II | 080-22966812 |
| SOUTH CENTRAL | BELGAUM | 0831-2438808 |
| SOUTH CENTRAL | DHARWAD | 0836-2441968 |
| SOUTH CENTRAL | HYDERABAD | 040-23420771 |
| SOUTH CENTRAL | KADAPA | 08562-247017 |
| SOUTH CENTRAL | KARIMNAGAR | 0878-2240597 |
| SOUTH CENTRAL | MACHILIPATNAM | 08672-223372 |
| SOUTH CENTRAL | MYSORE | 0821-2495764 |
| SOUTH CENTRAL | NELLORE | 0861-2323072 |
| SOUTH CENTRAL | RAICHUR | 08532-232432 |
| SOUTH CENTRAL | RAJAHMUNDRY | 0883-2423832 |
| SOUTH CENTRAL | SECUNDERABAD | 040-27665039 |
| SOUTH CENTRAL | SHIMOGA | 08182-251320 |
| SOUTH CENTRAL | UDUPI | 0820-2536907 |
| SOUTH CENTRAL | VIZAG | 0891-2533211 |
| SOUTH CENTRAL | WARANGAL | 0870-2579364 |
| |
|
| SOUTHERN | CHENNAI 1 | 044-28604197 / 044-28616184 |
| SOUTHERN | CHENNAI 2 | 044-23451551 |
| SOUTHERN | COIMBATORE | 0422-2303503 |
| SOUTHERN | ERNAKULAM | 0484-2361938 |
| SOUTHERN | KOTTAYAM | 0481-2580121 / 0481-2580102 |
| SOUTHERN | KOZHIKODE | 0495-2728746 |
| SOUTHERN | MADURAI | 0452-2537778 |
| SOUTHERN | SALEM | 0427-2411487 |
| SOUTHERN | THANJAVUR | 04362-233678 |
| SOUTHERN | THRISSUR | |
| SOUTHERN | TIRUNELVELI | 0462-2560925 |
| SOUTHERN | TRIVANDRUM | 0471-2540932 |
| SOUTHERN | VELLORE | 0416-2226718 |
| |
|
| WESTERN | AHMEDABAD | 079-25511419 |
| WESTERN | AMRAVATI | 0721-2660145 |
| WESTERN | AURANGABAD | 0240-2329299 |
| WESTERN | BHAVNAGAR | 0278-2421963 |
| WESTERN | GANDHINAGAR | 079-232-38250 |
| WESTERN | GOA | 0832-2438418 |
| WESTERN | KOLHAPUR | 0231-2661135 |
| WESTERN | MUMBAI-1 | 022-22028225 / 022-66599066 |
| WESTERN | MUMBAI-2 | 022-24010375 / 022-30492020 |
| WESTERN | MUMBAI-3 | 022-67819220 |
| WESTERN | MUMBAI-4 | 022-66599233 |
| WESTERN | MUMBAI-SSS | 022-26267050 |
| WESTERN | NADIAD | 0268-2532134 |
| WESTERN | NAGPUR | 0712-2546436 |
| WESTERN | NANDED | 02462-221777 |
| WESTERN | NASHIK | 0253-2317607 |
| WESTERN | PUNE-1 | 020-25512969 |
| WESTERN | PUNE-2 | 020-24217638 |
| WESTERN | RAJKOT | 0281-2483210 |
| WESTERN | SATARA | 02162-224708 |
| WESTERN | SURAT | 0261-2801407 |
| WESTERN | THANE | 022-25829702 / 022-25827728 |
| WESTERN | VADODARA | 0265-2225188 |
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